Privacy Policy

Privacy Policy

This Privacy Policy explains how Konya Explorer processes personal data in connection with its website and excursion booking services. It applies to inquiries, bookings, customer communications, and related site activity.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
Data category

Data We Collect

We may collect identification and contact details, booking and inquiry information, route preference and fitness details, payment-related records, communication content, and technical data such as device, browser, and usage information. Where needed for a requested excursion, we may also process information relevant to route suitability, meeting arrangements, weather checks, and service delivery.

The categories of data collected depend on how a visitor uses the site and booking channels.
Collection source

How We Collect Data

We receive personal data from website request forms, email, phone calls, and other direct communications. We also generate or record information from booking administration, payment processing, customer support, and website activity logs. Technical data may be collected automatically through standard site functions and cookies.

Some data is provided directly, while other data is created during site use or booking handling.
Cookie type

Cookies We Use

The site may use essential cookies for core functions, functional cookies to remember basic settings, and analytics cookies to understand site use and improve performance. Cookies may be session-based or persistent, depending on their purpose. We do not rely on cookies to collect more data than is reasonably needed for these functions.

We use only standard cookie categories needed for operation, measurement, and preference handling.
User control

Cookie Controls

You may block or delete cookies through your browser settings. Some cookies are necessary for the site to function, and limiting them may affect form submission, session handling, or basic site performance. Browser controls may also allow you to clear stored cookies after a visit.

Cookie preferences can be managed through browser settings and, where available, site controls.
Privacy Office

Contact Information

Email contact
[email protected]
Telephone contact
+90 501 840 51 33
Postal address
Akademi, D I 57, 42000, Konya, Konya
Privacy contact
[email protected]

Use the contact details below for privacy questions, access requests, or other data protection matters.

Contact Page
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess booking suitability, confirm meeting and return arrangements, manage payments, provide guided excursion services, handle customer support, maintain records, improve site functionality, and meet legal or accounting obligations. We may also use limited data to communicate operational updates related to a booking or requested service.

Processing is limited to the purposes needed to operate the business and deliver requested services.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment handling, record management, or other operational functions. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are selected only to support booking and service administration.
03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, a lawful request, or a binding order, or when disclosure is necessary to protect our rights, users, or the security of our services. We may also share information to establish, exercise, or defend legal claims.

Legal disclosure is limited to what is necessary for the stated purpose.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing. You may also object to processing in limited circumstances and request clarification about how your data is handled.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, submit a clear request using the contact details in this policy and provide enough information to identify the relevant record. We may ask for additional details to verify identity or to locate the data concerned. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

Requests are reviewed against identity and record verification requirements before action is taken.
Data Retention

Data Retention

We keep personal data only for as long as it is needed for the relevant booking, service, accounting, support, or legal purpose. After that period, data is deleted, anonymized, or archived in a limited form where retention is required by law or for legitimate recordkeeping.

Retention periods are based on the purpose of collection, legal obligations, and operational need.
Policy Updates

Policy Updates

When we update this policy, we will post the revised version on the website and adjust the effective date where appropriate. If a change materially affects how we handle personal data, we may provide an additional notice through a reasonable site or direct communication channel.

This policy may be revised to reflect operational, technical, or legal changes.